Frequently Asked Questions
Everything you need to know about your sewing and quilting supplies.
How quickly do you ship orders?
Most orders are processed and shipped within 1-2 business days. We understand that your sewing projects can't wait, so we prioritize fast fulfillment from our Michigan warehouse.
Are your replacement parts compatible with vintage machines?
Yes, we specialize in parts for vintage Singer, Kenmore, and Brother machines. Please check the product description for specific model compatibility or contact our support team for assistance.
What is your return policy?
We offer a 30-day return policy on most sewing notions and parts. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to customers across the United States and Canada. Shipping rates and delivery times vary based on your specific location and the weight of the items.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an automated email containing your tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal and Apple Pay.